Invitation-only contact center peer roundtables to network and have safe, meaningful, and innovative conversations with a community of trusted peers.
It's lonely at the top yet extremely noisy
As a contact center leader, you've just experienced a massive disruption in the way you need to operate your contact center. You continue to battle with staffing and morale issues and challenged internally to do more with less and deliver an excellent customer experience. Your learning and growth must take priority above all else. The fact is, the quickest way to learn is to capture different perspectives in a peer network.
Avoid being disrupted
The overload of information available today, the velocity of disruption, and the acceleration of innovation are hard to comprehend or anticipate. No one can keep up on their own. Your peer network accelerates your ability to continually learn, adapt, and challenge your conceptual model of success. Being part of a This will distinguish you from all other business leaders.
Vice President, Advanced Purchasing Dynamics
"The format for these Peer Roundtables is unique, I have created engaging and valuable relationships with several members, and I feel my time is very well spent. I’m fortunate to join in to have actionable and frank conversations."
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